Privacy Policy
Effective Date: 06/01/2025
At Oh Hey Brands, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.
1. Information We Collect
When you visit our site or place an order, we may collect the following types of information: - Personal Information: Name, email address, billing/shipping address, phone number, and payment details. - Order Information: Details of the products you purchase, order history, and customer service interactions. - Device Information: IP address, browser type, time zone, and how you interact with our website. This information is collected directly from you when you provide it, or automatically through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to: - Process and fulfill your orders - Communicate with you about your order or account - Provide customer support - Improve our website, services, and user experience - Send marketing emails or newsletters, only if you opt in
3. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers that help us operate our business (e.g., payment processors, shipping carriers, and marketing platforms), but only to the extent necessary to provide these services. We may also disclose information when required by law or to protect our legal rights.
4. Your Rights
Depending on your location, you may have the right to: - Access the personal data we hold about you - Request correction or deletion of your information - Opt out of marketing communications at any time To exercise any of these rights, please contact us at chat@ohheycoffee.com.
5. Data Security
We implement reasonable security measures to protect your personal data, both online and offline. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies in your browser settings, although this may affect certain features of our site.
7. Children’s Privacy
Our website is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please reach out to us at: 📧 chat@ohheycoffee.com
