Return and Exchange

At Oh Hey Brands, we take pride in delivering premium products and exceptional service to every customer. Your satisfaction means everything to us, and we’re committed to ensuring your experience is positive from start to finish.

Returns

Due to the nature of our products and in alignment with food safety regulations, we are unable to accept returns on any food or beverage items once they have been shipped. This policy helps us maintain the highest standards of safety, quality, and freshness for all our customers.

We encourage you to carefully review your order before finalizing your purchase. If you have any questions about a product prior to ordering, feel free to reach out through our Contact Us page—we’re happy to help.

Exchanges & Order Issues

While we are unable to process traditional exchanges, we understand that mistakes or issues can sometimes occur. If:

• Your order arrived damaged,

• You received the wrong item(s),

• Or there was another issue with your order,

Please contact us as soon as possible through our Contact Us page with your order number and a brief description of the issue. Photos of the product and packaging may also be helpful for faster resolution.

We’ll work with you promptly to resolve the matter and ensure you’re satisfied with your experience.

Our Commitment to You

At Oh Hey Brands, every purchase supports our mission to blend quality, connection, and community impact. While our return options are limited by food safety standards, our dedication to customer care is limitless. If there’s a problem, we’ll do everything we can to make it right.

Thank you for supporting Oh Hey Brands.